Help
Sizing, payments, orders and returns. Anything else, email us.
Size guide
Measurements are in centimetres and taken flat, garment measurements rather than body measurements. If you are between sizes, size up on knitwear and outerwear and stay true on shirting.
Tops, knitwear and outerwear
| Size | Chest | Length | Sleeve |
|---|---|---|---|
| XS | 96 | 66 | 61 |
| S | 102 | 68 | 62 |
| M | 108 | 70 | 64 |
| L | 114 | 72 | 65 |
| XL | 120 | 74 | 66 |
| XXL | 126 | 76 | 67 |
Trousers
| Waist | Hip | Inseam | Leg opening |
|---|---|---|---|
| 28 | 94 | 76 | 38 |
| 30 | 99 | 78 | 39 |
| 32 | 104 | 80 | 40 |
| 34 | 109 | 81 | 41 |
| 36 | 114 | 82 | 42 |
| 38 | 119 | 82 | 43 |
Footwear runs true to standard UK sizing. If your usual size sits between two, take the larger — our lasts are cut narrow through the midfoot.
Payments
- Cards accepted
- Visa, Mastercard and American Express
- Processed by
- Stripe, Square or Clover, depending on the method you choose
- Card details
- Go straight to the payment provider and never touch our servers
- When you are charged
- At the point the order is placed, not when it ships
- Discount codes
- Entered at checkout and validated before the total updates
- Currency
- All prices are shown and charged in US dollars
Orders and delivery
Every order gets a confirmation with an order number, and a status you can follow from placed through to delivered in your account.
Orders placed before 2pm on a working day are picked the same day. Delivery options and costs are shown at checkout before you pay, and the total never changes after that screen. Full detail is on the shipping and returns page.
Returns
Thirty days from delivery, unworn and with tags attached. Start a return by emailing returns@auvret.com with your order number.
Reviews
Only verified buyers can review. If you have bought a piece and are signed in, the review form appears on its page. If you have not, it does not — which is also why some pieces show no reviews at all.